Back to Home
✓ 7-Day Money-Back Guarantee
We offer a full refund within 7 days of your initial subscription purchase if you're not satisfied with our service.
Eligibility for Refunds
Eligible Refunds
You may request a full refund if:
- It's within 7 days of your first subscription payment
- You're a first-time subscriber (not applicable to renewals)
- You haven't violated our Terms of Service
- Technical issues prevented you from using the service
⚠️ Non-Refundable
Refunds are NOT available for subscription renewals, partial months, accounts terminated for violations, or requests made after 7 days from initial purchase.
How to Request a Refund
Email us at support@smartjobapply.com with:
- Your account email
- Reason for refund request
- Any relevant details or issues
Processing Timeline
1
Review
1-2 business days
2
Processing
5-7 business days
3
Bank Processing
3-5 additional days
Cancellation vs. Refund
Cancellation
You can cancel your subscription anytime:
- Access continues until end of billing period
- No refund for remaining days
- No automatic renewal
Refund
Requesting a refund:
- Must meet eligibility criteria
- Account access may be revoked immediately
- Full payment returned
Special Circumstances
Technical Issues
If you experience technical problems, contact support first. If unresolved, refund may be granted beyond the 7-day window.
Billing Errors
If you were charged incorrectly, contact us immediately. We'll investigate and correct any confirmed errors.
💡 Duplicate Charges
Duplicate charges will be refunded immediately upon verification.
Auto-Apply Usage
Refunds for auto-apply features:
- Less than 10 auto-applications: Eligible for refund
- 10+ auto-applications: Refund at our discretion
- We consider the value received when evaluating requests
Fair Use Policy
We reserve the right to deny refunds if:
- Pattern of repeated subscriptions and refund requests
- Abuse of the refund policy
- Fraudulent activity suspected
- Terms of Service violations
⚠️ Chargebacks
Please contact us before initiating a chargeback. Chargebacks may result in account suspension and incur processing fees.
💡 Pro Tip
Try our Basic plan (free forever) first to test the platform before subscribing to a paid plan!